We have moved to James Stree!
Bookings can be made in person or over the phone but please note that they are filling up very quickly. Our friendly reception team are always happy to answer questions and will always do their best to help you with your bookings.
If a suitable appointment time is not available, you will be provided with a number of options including the next available time with your preferred Doctor, an alternative Doctor, or our daily cancellation list (more info below).
It can be helpful for our bookings & Doctors’ time management if you are happy to advise reception of the general nature of your visit. This is not necessary but can be helpful.
Non-attendance and late cancellations will be charged a fee, which must be paid before your next appointment.
Online booking can be made here.
THE FOLLOWING APPOINTMENTS CANNOT BE BOOKED ONLINE
All Medicals – including Insurance, Fitness to Drive
All Procedures – including excisions, injections
All Nurse Services – including wound care, ECGs
With the recent influx of new patients to our clinic, some of our Doctors have temporarily closed their books. We are doing our best to continue to engage locum Doctors and attract permanent Doctors to the practice.
We run cancellation lists as a back-up for when we are fully booked. These lists do refresh each day. We encourage patients to call us from 8:30am weekdays and from 9am Saturdays to go on the list.
There are spots reserved for bookings throughout the week. These appointments are not able to be booked ahead of time by reception, but sometimes are used up by our Doctors, so they are not always available every day. We encourage patients to call us from 8:30am weekdays and from 9am Saturdays to check for availability of these reserved appointments.
BMH is a private practice, with mixed billing (Bulk Billing available at the Doctor’s discretion). In order to provide the best possible customer service, we are able to provide 30 day payment terms on a case-by-case basis. Please email firstname.lastname@example.org or speak with reception before your appointment to discuss this option. We believe in providing accessible, timely care for our patients.
Our Eftpos machines are equipped with Medicare Easyclaim for quick and easy rebate returns.
Payment is required on the day.
The Department of Human Services Medicare Program provides a financial contribution towards certain medical services, called a rebate. Unfortunately, over the years the Medicare Rebate has not kept up with the costs of running a Private Practice. The Gap is the extra cost on top of the Medicare Rebate that makes up the recommended fee for service, according to the Australian Medical Association. This is an out of pocket expense.